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T otal Quality Management (TQM) It is developed by W. Edwards Demming TQM is a series of business practices designed to monitor the quality of production throughout al
HUMAN RESOURCES DEVELOPMENT (HRD) The effective participation and quality performance of human•beings in the various activities of an organisation result in an HRD process whi
Understanding body language Body language implies non verbal communication that involves body movements. What we try to deliver through verbal means may not be similar to the
TYPES OF DOCUMENTATION AND INFORMATION CENTRES Documentation and information centres are discussed here under three broad groups. They are: i) By ownership, i.e., those
SOURCES OF CLASSIFICATION TERMINOLOGY: The following are sources for classification terminology : a) ALA Glossary of Library Terms; 1956 b) BLISS (H E), Bibliographic Cl
Planning Process: The planning process for the establishment of a documentation/information centre may involve the following steps; i) Formulation of the overall objectiv
explain decision making process of an organization
Production and Development Process The traditional approach to product development stresses on a rigid sequence of steps. Usually R&D engineers exclude the manufacture proces
QUESTION 1 Negotiators are likely to make systematic errors while processing information. Discuss the cognitive biases that are likely to hold back the performance of negotiato
QUESTION (a) What are some of the major types of Knowledge Management roles that exist in organizations today? (b) What types of competencies should be present in a good Kno
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