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(a) What is customer relationship management? (b) What are the three main elements to consider when aligning your business towards a customer relationship format? (c) What a
Arranging Personnel: Planning for periodicals / serials selection should also cover the personnel or human factor. The people involved in the selection process are the librari
T he change manager The change manager is accountable for the day to day activities of the change management process for the Information Management team. This person must es
Information Transfer Processes: This section is intended to take note of (a) the information transfer process among the users of information on the subject; (b) the informatio
Question 1 When you establish an export firm there are numerous regulations which have to be followed. List the steps in establishment of an export import firm. Describe the proce
Services and Products of Documentation and Information Centres: All functions of documentation and information centres are performed with the objective of providing informatio
P ractice Practice can be developed when the community keeps continuous interactions with the domain. The members of the community of practices are the practitioners. They wil
fact finding techniques on hotel management
Alphabetical index: The alphabetical index to a classified catalogue; consisting of author, title (wherever necessary), subject entries and other entries for collaborators, se
Keiretsu This is a Corporate conglomerates whose members are cooperate with each other for strategic purposes within the international business environment; a Japanese term.
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