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Explain some of the approaches for handling customer complaints and listening to customers
Question 1: (a) In most business organisations, communication will flow: 1. Upwards 2. Downwards 3. Horizontally Briefly describe each of the above communication flows.
QUESTION 1 Explain how the nature of a management job creates the possibility for ethical abuses. Identify common kinds of workplace behaviour and support your answer with exam
Question 1 Marketing of insurance products is an important tool in the insurance business. The marketing of insurance is possible in both the life insurance and the non-life insur
Q. What are the features of pure capitalism? 1. The capitalist system is also called free enterprise economy and market economy. 2. Private ownership. 3. No government interfer
is bureaucratic approach appropriate for nestle
what are the emerging issues in quality mangement?
What do you understand by “line balancing”? What happens if balance doesn’t exist?
Explain queuing theory and give examples of the ways in which it might benefit a hospital providing services to the public. Service organisations such as hospitals can benefit
QUESTION 1 Elaborate on the essential principles which govern effective delegation. QUESTION 2 Give a detailed account of what you consider to be the three main parts o
Explain about the programmed and non-programmed managerial decisions. Programmed and Non-Programmed decisions: Programmed decisions are which made in accordance along wit
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