Analyze the crisis scenario, Other Management

Assignment Help:

In 2000, various instances were reported in which Ford owners with Firestone tyres were experiencing tyre blowouts ultimately causing around 150 deaths and over 500 serious injuries. Most of the accidents involved Ford Explorers, which had a tendency to flip when their tyres blew out. Not all tyres were defective. Only the 15'' ATX, ATXII, and Wilderness model had proven to be defective. Thus, Firestone suffered significant damage to its brand name as a result of the defects. The defects were the source of the crisis, but Firestone required poured salt on its open wounds by managing the crisis poorly. Ford and Firestone both denied responsibility for the accidents. Ford claimed that the accidents were caused by the defective tyres while Firestone claimed Ford was at fault for installing the tyres improperly.

Analyze the crisis scenario and critically assess the six type's responses and argument on the most plausible responses?


Related Discussions:- Analyze the crisis scenario

Internal and physical form of the catalogue, Internal Form of the Catalogue...

Internal Form of the Catalogue: As mentioned earlier, according to the internal farm, the two major types of  library catalogues are the Dictionary Catalogue and the Classifie

International Business, Based on the article Nearshoring in Latin America,...

Based on the article Nearshoring in Latin America, what are the short- and long-term implications of nearshoring given the current economic conditions?

Public catalogue -circulation area in library building, Public Catalogue  ...

Public Catalogue  -Circulation Area in library building in library management Public catalogue is the key to the document collection in a library and frequently used by the re

Develop negotiating strategy and tactics , Develop negotiating strategy and...

Develop negotiating strategy and tactics  These are two dimensions of the negotiating process. They are:  Strategy:  It has a long term focus. It is a predetermined app

Library networks, Library Networks   A Library network is defined by Hu...

Library Networks   A Library network is defined by Hunter and Bakewell as "A group of libraries and/or information service points, connected together for the purpose of satisfy

Explain the methods of import finance, Question 1 What are the various adv...

Question 1 What are the various advisory services offered by EXIM Bank? Question 2 Identify the significance of Post Shipment Finance. Discuss the post shipment finance sc

Penalty, P enalty Penalties should aim at fixing a problem when it ari...

P enalty Penalties should aim at fixing a problem when it arises and ensuring that it does not recur. Guidelines to note while stipulating penalties are: Penalties shou

Speed - efficiency of document delivery service, Speed: The methods, o...

Speed: The methods, of receiving requests, processing the requests and mode of delivery of fax, electronic-mail or online systems. Documents may also be supplied by any one of

Model of project management capability, M odel of Project Management Capab...

M odel of Project Management Capability Quality control may be defined as monitoring project results to determine if they conform to the related quality standards. Quality con

Translation service, Translation Service:   One of the constraints in t...

Translation Service:   One of the constraints in the flow of information is the language barrier. About half of world's literature is published in languages other than English

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd