Advantages and disadvantages of informal communication, HR Management

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Question 1:

(a) Discuss the importance of informal communication in organisations.

(b) How does this type of communication influence the flow of information within the organisation?

Question 2:

Using a concrete example from your own experience, describe the non-verbal aspects of communication which

(i) negatively

(ii) positively affected the transmission and understanding of your message to the receiver.

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