Activities and advantage that providing facility to customer, Operation Management

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Consider the Gleneagles Hotel in Scotland - it is unique, not part of a chain. It is a six star hotel with world class sports facilities with two championship golf courses, which host international competitions (the King's course and the Queen's course).

Question: Which important activities do you think Gleneagles might consider are not core activities and can be outsourced (guess)? What advantages do you think this offers?

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