Account setup - business processes, Business Management

Assignment Help:

When a customer wants a prescription filled, a sales associate receives the member's card and prescription and logs the request in a prescription log which contains the member's number, drug name, date and time. The member card and prescription are passed on to a Pharmacy Tech (PT). Note: At Paisano, a prescription is for only one medication. If a patient comes in with a single slip that has 3 medications listed, that would be treated as 3 prescriptions.

The prescription validation process uses the member's card, prescription, and the data in the client profile filing cabinet to validate the prescription. The prescription itself typically includes the patient's name, date of birth, date prescribed, prescriber, medication name, form (e.g. tablet, capsule, injectable, etc.), dosage (mg), quantity, start and end dates, number of refills, and frequency (e.g. twice a day). The validation includes things such as checking that the patient's name and birth date are consistent with the customer's profile and that the medication name and units are all valid. There is a drug facts binder which includes manufacturer information about the medication such as usage, active ingredients, and warnings. Some drugs come in multiple forms each having specific characteristics: form type, dosage, shelf life, directions, storage, and side effects.

The PT may use the binder to review the recommended dosing amounts. If the prescription is valid, it is next checked for availability. However, if there were issues with the prescription the customer is notified and asked to return to their physician to resolve the issue.

Next, the medication is then checked for availability. The PT checks that the medication, in the particular form that is required in the prescription, is available by checking the inventory spreadsheet which lists the medication quantity on hand(QOH) for each medication. If it is available, the available prescription is then given to the pharmacist.


Related Discussions:- Account setup - business processes

Explain the term internal environment of an organisation, QUESTION Many...

QUESTION Many business people tend to forget the importance of the internal environment for the success of their organisation. They rather give more importance to the impact of

Carrying out a training need analysis for an organization, Question 1: ...

Question 1: "Training is usually treated as a cost in many organizations rather than an investment since in difficult times, many organizations cut their training budget first

Functions of management, various function of management that constitute pro...

various function of management that constitute process of management

Australian Consumers, Are Australian consumers better off as a result of ec...

Are Australian consumers better off as a result of economic rationalism? Discuss, drawing upon the concepts taught in this unit.

Transformational leadership, Transformational leadership: The transfor...

Transformational leadership: The transformational leadership style depends on high levels of communication from management to meet goals. Leaders motivate employees and enhanc

Implement performance management system in organization, Question 1: (a...

Question 1: (a) Describe the process through which you would proceed to implement a Performance Management System in your organization. (b) What are the main problems that y

Important provisions for employee employment of young person, What are the ...

What are the important provisions for employee employment of young person? The provisions for employment of young person are as below: a. Prohibition of employ of young chil

Market segmentation, analyize the consumer segmentation in blackberry mobil...

analyize the consumer segmentation in blackberry mobile

Groups and Teams, Please Sir,what are the differences between groups and te...

Please Sir,what are the differences between groups and teams,because they look the same?

Discuss brainstorming is a technique that can be utilized, QUESTION 1 ...

QUESTION 1 The process of delivering a presentation is a systematic one that involves thorough planning along with preparation and one of the main phases is developing the pre

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd