Account setup - business processes, Business Management

Assignment Help:

When a customer wants a prescription filled, a sales associate receives the member's card and prescription and logs the request in a prescription log which contains the member's number, drug name, date and time. The member card and prescription are passed on to a Pharmacy Tech (PT). Note: At Paisano, a prescription is for only one medication. If a patient comes in with a single slip that has 3 medications listed, that would be treated as 3 prescriptions.

The prescription validation process uses the member's card, prescription, and the data in the client profile filing cabinet to validate the prescription. The prescription itself typically includes the patient's name, date of birth, date prescribed, prescriber, medication name, form (e.g. tablet, capsule, injectable, etc.), dosage (mg), quantity, start and end dates, number of refills, and frequency (e.g. twice a day). The validation includes things such as checking that the patient's name and birth date are consistent with the customer's profile and that the medication name and units are all valid. There is a drug facts binder which includes manufacturer information about the medication such as usage, active ingredients, and warnings. Some drugs come in multiple forms each having specific characteristics: form type, dosage, shelf life, directions, storage, and side effects.

The PT may use the binder to review the recommended dosing amounts. If the prescription is valid, it is next checked for availability. However, if there were issues with the prescription the customer is notified and asked to return to their physician to resolve the issue.

Next, the medication is then checked for availability. The PT checks that the medication, in the particular form that is required in the prescription, is available by checking the inventory spreadsheet which lists the medication quantity on hand(QOH) for each medication. If it is available, the available prescription is then given to the pharmacist.


Related Discussions:- Account setup - business processes

Technology used for communication, Question 1 Since 2000, Tizil Company...

Question 1 Since 2000, Tizil Company Ltd manufactures Teddy bears which it exports to European countries. It has several factories located in Mauritius and in Rodrigues. With

List the several ergonomic risk factors, Question 1: (a) What do you me...

Question 1: (a) What do you meant by of the term ‘safety'? (b) Dsecribe clearly the meaning of industrial accidents. (c) Explain the elements which should be taken into c

What is the business process outsourcing, Problem 1: (a) What is the de...

Problem 1: (a) What is the definition of Business Process Outsourcing according to Gartner Dataquest? (b) BPO deals mainly with non-core processes of an organisation. Descri

Industrial and commercial bank of china (icbc), Industrial and Commercial B...

Industrial and Commercial Bank of China (ICBC) a) An Initial Public Offering (IPO) happens when a publicly-listed company floats its shares on a stock exchange for the awfully

.Bureaucratic Management, whether bureaucratic approach will be appropriate...

whether bureaucratic approach will be appropriate for the organizational performance or not?

Procedure for planned maintenance, maintenance procedure is to prepare the...

maintenance procedure is to prepare the facility register. The facility defines what is to be maintained. It gives the complete details of all the items and facilities whic

E-strategy, Estimate the Contribution of an E-Strategy to the Achievement o...

Estimate the Contribution of an E-Strategy to the Achievement of an Organisation''s Objectives

Business Capstone Course, Management Research Paper Week 3: Locate Sources...

Management Research Paper Week 3: Locate Sources, Prepare an Outline and Identify a Successful Corporation and/or Individuals Part I. Sources Deliverable: Conduct a search of the

Outline four common types of communication barriers, QUESTION 1 (a) Lis...

QUESTION 1 (a) List four characteristics of effective "Business Messages." Explain briefly each characteristic with examples (b) Comment on the five benefits of effective co

Define the problem in this case study, QUESTION Instruction: Read the ...

QUESTION Instruction: Read the following case study and answer the questions below Jane, a new woman manager has joined XYZ company. Jill, an employee was only working fo

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd