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QUESTION 1
The best indicator of behaviour is intention.
a) Describe the theory you would use to explain the above and explain the importance of this theory.
b) Elaborate on the different characteristics that will help you to persuade someone.
QUESTION 2
a) Distinguish between a source perspective and a receiver perspective on defining communication.
b) By making use of appropriate examples, explain the following terms:
i. Symptomatic behaviour
ii. Verbal Behaviour
iii. Analogic behaviour
Question 1: a) Briefly describe the formal communication networks in an organisation. b) What are the functions of the informal flow of information in an organisation? Q
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