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E-Business, Knowledge Management and Globalisation of Services
Development of supply chains not only in manufacturing but service companies; centralised decision making; extensive use of simulations and computer models to analyse cost and business scenarios; introduction of ERP systems into services; consideration of learning from experience - tacit knowledge and the inclusion of knowledge into business operations.
Consider this statement: "To make effective decisions, managers must use basic cost and revenue relationships." What are cost and revenue relationships? Describe them in detail.
Observation of behaviour of company - Service Process Matrix Schmenner observes that many service industries seem to be adopting competitive stances which imply moving up the
Some companies choose not to tie resources to their projects. In what ways does this benefit a project? In what ways does this hinder a project?
Question 1: Explain the features of Six Sigma. • shifts the paradigm quality as the cause of good business performance • The philosophy is to make fewer mistakes. • Is a
After working for 30 years, Ramjee Somjee Dutt opted for VRS and started a courier company and did very well in the first four years. He was now looking for expansion of his busine
Slighty Used Goods has Cash of $2,150 inventory of $28,470, fixed assets of $9,860, accounts payable of $11,900, and account receivable of $4,660. What is the cash ratio?
Why is it necessary for an organization to appraise performance formally? Describe some situations in which an organization would be wise if it did not appraise performance formall
Analyze the environment, processes, and procedures at your work or school to determine which aspects can be controlled and which cannot be controlled. Explain your rationale. •From
A toll tunnel has decided to experiment with the use of a debit card for the collection of tolls. Initially, only one lane will be used. Cars are estimated to arrive at this experi
When quality discounts are introduced, will optimum order quantity be made smaller, unchanged, or larger? Illustrate by using a numerical example.
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