Your local supermarket uses the slogan its your store

Assignment Help Business Management

Reference no: EM13368444

Your local supermarket uses the slogan "It's your store." However, when you asked one of the stock people to help you find a bag of chips he told you it was not his job and that you should look a little harder. On your way out, you noticed a sign with an address for complaints. Please respond to the following:

*Predict the success of the supermarket's slogan "It's your store." Explain your rationale.

*You are a store manager who observes the interaction between the customer and the stock person. Describe what actions you would take (1) immediately, (2) in the next few days or weeks, (3) in the long term. Explain your rationale for these actions.

*Propose two or three effective ways the company can use customer complaint information to improve their service. Explain why these actions would be effective.

Reference no: EM13368444

Questions Cloud

Writing a reference letter for a subordinateyour : writing a reference letter for a subordinateyour subordinate mark smith has not really delivered. your boss helen

What factors can influence vendor selection why is it so : what factors can influence vendor selection? why is it so important to understand the purchasing and buying process

Important information about quantitative methods and : important information about quantitative methods and analysisexplain what is meant by subjective probability.can you

For each of the following problems provide an audit : for each of the following problems provide an audit procedure that would have identified the problem.a the allowance

Your local supermarket uses the slogan its your store : your local supermarket uses the slogan its your store. however when you asked one of the stock people to help you find

What are the benefits of diversification why would a : what are the benefits of diversification? why would a healtwhat are the benefits of diversification?why would a health

What are the benefits of understanding job analysis : what are the benefits of understanding job analysis information as an operating manager? how can this information help

When analyzing a job and creating job descriptions : when analyzing a job and creating job descriptions individual attributes are important to consider however if not

Sample size determination explaining the processdetermining : sample size determination explaining the processdetermining sample-size is important step when planning a statistical

User Account

All Pages