You follow for effective email communication

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Reference no: EM132295865

1. Which of the following guidelines should you follow for effective email communication?

a. Focus on multiple topics in a single message.

b. Avoid using graphic highlighting.

c. Send to single or multiple addressees.

d. Avoid restating the subject in the body of a message.

2. Jeff, an employee at Citrus Inc., hears about a change in the company's leave policy from one of his coworkers and shares this information with another coworker, Judy. Judy, in turn, passes on the information to her teammates. However, this information has not been officially confirmed. In this scenario, the information is exchanged through _____.

a. external communication

b. upward communication

c. formal communication

d. grapevine communication

3. Acronyms of three letters assisting international shipping might be

a. CISG reference points.

b. unprecedented.

c. UCC model rules.

d. Incoterms.

4. Counselors dealing with their clients are engaged in casual listening.

True

False

5. Who among the following adheres to the guidelines for preparing effective email messages?

a. Mary, who avoids integrating graphs and pictures into the email

b. Jake, who avoids using a descriptive subject line

c. Ellis, who restates the subject in the body of the message

d. Alan, who focuses on multiple topics and addresses all of them in the email

Reference no: EM132295865

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