You are the assistant accountant of a small manufacturing

Reference no: EM13370272

You are the assistant accountant of a small manufacturing company. Your manager, who is not an accountant, is regarding to attend a meeting and is unsure about the meaning of certain terms that appear on the agenda.

Required

Produce notes on the subsequent two items to help your manager to understand their meaning:

I. Find the balanced scorecard and its perspectives on performance

II. Evaluate total quality management (TQM) and the costs of quality

Reference no: EM13370272

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