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Writing a bad news message is a little more difficult

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Reference no: EM132434837

Writing a bad news message is a little more difficult. While you want to convey the bad news as soon as possible, you also need to be considerate of the receiver's feelings. This requires the use of a 'buffer' and usually the letter is written in the passive voice.

Instead of giving the bad news right off, you'll need to embed the bad news

Reference no: EM132434837

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