Reference no: EM133597230 , Length: word count:1500
Case:
You are a communication consultant. You were asked by Ms. Jemma Roi, the CEO of WinGold, to review the internal INTERPERSONAL communication processes within WinGold. WinGold, is a small national organic petfood producer. When Ms Roi briefed you, she stated that there were no problems within the manufacturing plant. However, she felt that the communication climate within the head office was problematic. The head office consists of the executive team, a marketing department, a sales department, and a small HRM group. Having conducted a communication audit, you have identified that there are several problems with the INTERPERSONAL business communication between some employees within the head office.
For this assessment, you will need to think about one potential problem or challenge that small nationally based organisations face in terms of internal interpersonal communication. Please reflect on what you have learned about interpersonal communication in this unit. The problem that you address must show sophistication of knowledge and logic of thought. Simply identifying that organisational members do not speak to one another or use poor non-
verbal communication skills is not a sophisticated approach to this assessment. Similarly, focusing upon intercultural interaction is not logical given the focus of the case study.
Assessment One:
The Annotated Bibliography
To accomplish this task, you first need to write up an annotated bibliography.
Writing an annotated bibliography is an important first step because the annotated bibliography will help you find the evidence for your presentation. You must pick THREE articles from journals listed on the Required Journal List (RJL--you will find this document in the Assessment Tile in Moodle).
You must ONLY use articles from journals listed on the RJL. Failure to do so will impact your mark for this part of the assessment. Please make sure you paraphrase. Do not directly copy information from the journal article abstract. You must include a reference list (APA 7th Edition). Each entry should be between 500 words in length (1500 max. length).
For each article in your annotated bibliography, you include:
An overview of the main focus or purpose or aim of the article (e.g., This article focuses on );
A summary of the theory, definitions of the main variables or concepts, and, if applicable, the research methods (e.g., qualitative, quantitative, or mixed methods);
A description of the findings, results and/or conclusions; and
A SPECIFIC and LOGICAL explanation of how this article will fit into your presentation (This article will fit into the presentation ).
You must include a reference list at the end of your bibliography (APA 7th edition).
Assessment Two:
Part One: The Sentence-Level-Speaking-Outline (SLSO)
The next part of your task is the SLSO. The SLSO is an outline of the information (including referenced information and reference list) contained within the presentation. Having developed this document, you can then use it to develop your speaking notes. There are some examples of SLSOs on Moodle (please see the Assessment Tile).
Part Two: The Individual Video Presentation
Having developed your SLSO you can then start on your video presentation. The video presentation must include no more than five PowerPoint slides (excluding the presentation title slide and the reference slide) and an image of the person who is speaking.
The general purpose of Assessment One and Assessment Two is to evaluate your ability to:
Recognise advanced knowledge and skills required in written, oral, and interpersonal communication to address complex business problems;
Apply professional business writing and oral communication skills to effectively inform or persuade a target audience;
Deliver effective presentations to transmit knowledge, skills, and ideas to both specialist and non-specialist audiences and achieve business objectives;
Critically analyse communication challenges faced by organisations by applying established theories to develop innovative strategies to address them; and Apply autonomous thinking to reflect on good practices in workplace communication in different organisational contexts.