Write the troubleshooting steps for the above problem

Assignment Help Computer Engineering

Reference no: EM133548788

The majority of HelpDesk duties are troubleshooting, so strategies and process are very important.

Something to think about: This is why communication is important. Troubleshooting is helping others. Have you looked up the duties of a HelpDesk rep?

Problem: A panicked user writes the following e-mail: I just accidentally deleted a Microsoft Project .mpp file from my disk drive, and I really need to get it back. My job depends on it. Can you help me get the deleted file back?

Write the troubleshooting steps for the above problem

Provide a resource to assist, include url link

Reference no: EM133548788

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