Write own philosophy of customer service

Assignment Help Management Theories

Reference no: EM133295492

Assignment:

Go to pages 148 in the textbook to study the Challenge to "Write Your Own Philosophy of Customer Service." In essay format of , here are the following questions:

What is your philosophy of customer service
Invent a name for your company and product line. Remember, your philosophy is completely your own. You may include specific definitions and ideas that were discussed in this module, but it should include other specifics as to why you believe what you do.
Find one outside resource on the Internet to substantiate your position and cite it.
Conducting your own research, find a company and explain what you think its customer retention strategy is.

Ref:

Harris, E. K. (2013). Customer service: A practical approach (6th ed.). Pearson.

Reference no: EM133295492

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