Write a report to management

Assignment Help Management Information Sys

Reference no: EM13787314 , Length: 2

Team Building and Collaboration (Module One) International Gadgets is a company with offices throughout the United States and in Europe. There has been a history of miscommunication within office departments, between offices, and, most importantly, between the company and its wide customer base. You have been hired as a manager in the newly created communications department.

The purpose of your position is to improve these problematic channels of communications. Company Background International Gadgets (IG) is a multinational company of 1,300+ employees and over $4 billion in revenue.

Headquartered in Manchester, New Hampshire, the company designs, manufactures, sells, and supports a variety of low- and high-tech business productivity tools. IG has manufacturing facilities in Detroit, Michigan, and Shanghai, China, and sources component parts from suppliers in Vietnam, China, Brazil, and the United States.

While IG maintains sales offices in New York, Chicago, Los Angeles, London, Munich, Paris, Moscow, and Brussels, its products are sold throughout the United States and all of Europe and in China through a partner firm.

IG employs both a direct sales force targeting its top 1,000 customers as well as selling via its website. Sales offices also include service and support operations, managed separately from the sales teams.

The company is considering expanding more directly into China and exploring the possibility of opening a sales office in Beijing.

IG's current top-selling product is the OfficeDrone, designed for workplace monitoring. The OfficeDrone is a small unmanned aerial vehicle for indoor use that includes real-time video monitoring and a targetable built-in water pistol and reservoir.

The OfficeDrone is marketed to management and security teams to break up water cooler conversations and other non-productive behaviors among groups of workers.

IG has introduced several new products and experienced rapid growth during the past year with many new employees in all departments. The management team has greatly expanded as well, including several first-time managers, and is experiencing difficulties in functioning as effectively as in the past.

Communications within and between all parts of the organization, external partners, and suppliers and customers, are at serious risk of completely breaking down.

In a recent example, Detroit Manufacturing was unable to meet a product delivery deadline because of parts shortages from supplies. (The component parts originated in Brazil and had been seriously delayed due to a dockworker's strike at U.S. West Coast ports.) Manufacturing believed they had informed Sales of the delay, but Sales indicated they had never received that information and ended up losing the customer to a competitor.

In another example, European sales were impacted when Switzerland unexpectedly devalued its currency, impacting IG's profitability. Revised profitability forecasts were provided by several of the European sales offices, but others did not understand the request from the corporate office due to how it was worded, and the delay in response led to unnecessary costs. Your first task is to hire a small team to address these issues.

Write a report to management describing the makeup and roles of your proposed team, what attributes you will be looking for in team members, and what you hope to accomplish with your new team. Be sure to offer solid reasoning in all areas of your report.

Reference no: EM13787314

Questions Cloud

What constitutional rights are at issue : Analyze this case from both the traveler's and the police officer's perspective. What constitutional rights are at issue? Have any of them been violated

Benefits and drawbacks of a sole proprietorship : What are the benefits and drawbacks of a sole proprietorship? What is the purpose of the cash flow statement and what information does it provide entrepreneurs and investors?

Develop a chain of fastfood restaurants : A group of investors wants to develop a chain of fastfood restaurants. In determining potential costs for each facility, they must consider, among other expenses, the average monthly electric bill.

Adolescence is a challenging time issues : What strategies can parents of adolescent children use to prevent or end troublesome behavior and maintain a positive family environment?

Write a report to management : Write a report to management describing the makeup and roles of your proposed team, what attributes you will be looking for in team members, and what you hope to accomplish with your new team. Be sure to offer solid reasoning in all areas of your ..

About selecting a sampling strategy : Discuss the advantages and disadvantages of at least 2 different sampling methods. Describe how researchers go about selecting a sampling strategy. What role does the research question play in choosing the sample?

Swimkids margin of safety : Swimkids is a swimsuit manufacturer. They sell swim suits at a selling price is $30 per unit. Swimkids variable costs are $18 per unit. Fixed costs are $81,900. Swimkids expects sales of $275,200 next year. What is Swimkids's margin of safety (in ..

Explain the effects of internet on strong brands : Explain the effects you believe the Internet's capabilities will have on the brands you identified in the previous discussion and what the owner of the brand should do in light of them.

American association of retired persons (aarp) : Explain the impact this type of situation may have on family relationships and the development of the child.

User Account

All Pages