Reference no: EM133188511

Question - Write a report on Mercy Malaysia that includes:

1. The proposed Balanced Scorecard that include three perspectives: financial, customers, and internal operation. For each of the three perspectives of Balanced Scorecard, include two specific and relevant performance measures.

2. The explanation of why each specific performance measure in the proposed Balanced Scorecard is crucial for the organization.

3. The suggestion on at least two different types of training that need to be provided to the organization's employees/volunteers/managers/team leaders in response to Covid outbreaks, and the explanation of why these trainings are important.

4. The explanation of whether both intrinsic and extrinsic rewards are important to improve the motivation of the organisation's employees/volunteers.