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Select one conflict issue from the Transitional Care scenario in the Allied Health Community and write a new policy and procedure related to the issue that identifies methods or practices of rationally and effectively discusses issues and resolving conflict.
Write a 600 word memo to your supervisor (you may choose to use the "Health Care Policy and Procedure Memo" sample) that describes this issue and an explanation of how the new policy and procedure will resolve the issue. In the memo, include a draft of the policy and procedure. Be sure to include the research on industry standards that helped you formulate the policy and procedure.
Case Scenario :
As the Director of Human Resources at a transitional health care organization, you are charged with the overall administration of over 700 health care professional employees. This transitional health care organization is currently celebrating its 40th year in the community and serves as a model organization envied by local competitors. As the Director of Human Resources, you are responsible for hiring, orientation, training and development, compensation and benefits, and employee relations. Given the long existence of the organization, there have been many instances where management has been tasked with creating or modifying the company personnel policies and procedures. You have recently met with the CEO regarding some topics related to human resources, including the concern that the facility is experiencing some complaints regarding management, especially in the area of employee-related adverse actions. Some employees complain that they are being unfairly singled out for corrective actions and progressive discipline. They claim that current policies are being unfairly administered and some of the policies are out of date. Additionally, there have been too many medication errors and harmful patient treatments by the nursing staff that have resulted in nursing management creating new policies and procedures in an effort to fix immediate issues. The CEO has directed you to resolve these issues. Given the above scenario, respond to each question with and include references to support your proposed solution.
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