Write a memo to the hotels general manager

Assignment Help Managerial Accounting

Reference no: EM132774414

Performance Measures

Complete Problem

Problem should be prepared in a Word document with embedded Excel spreadsheets for relevant calculations and supporting schedules.

The response for Problem 12-41 should be a minimum of 250 words.

You still need to post your Excel worksheet to show support for your calculations. Note, you must show your work in Excel, which includes providing the formulas in the cells, not just the summary value. You may not earn full points if you do not show your work in detail. Suggestion: To complete all parts of the problems correctly you should start each assignment with preparing an Excel workbook.Chapter - Responsibility Accounting, Operational Performance Measures, and the Balanced Scorecard

Problem - Designating Responsibility Centers: Hotel

The following partial organization chart is an extension of Exhibit 12-1 for Aloha Hotels and Resorts.

Each of the hotel's five main departments is managed by a director (e.g., director of hospitality). The Front Desk subunit, which is supervised by the front desk manager, handles the hotel's reserva-tions, room assignments, guest payments, and key control. The Bell Staff, managed by the bell captain, is responsible for greeting guests, front door service, assisting guests with their luggage, and deliver¬ing room-service orders. The Guest Services subunit, supervised by the manager of Guest Services, is responsible for assisting guests with local transportation arrangements, advising guests on tourist attrac¬tions, and such conveniences as valet and floral services.

Required: As an outside consultant, write a memo to the hotel's general manager suggesting a responsibility-center designation for each of the subunits shown in the organization chart above. Justify your choices.

Reference no: EM132774414

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