Write a letter to mr andy marras

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Reference no: EM132771968

Question: You have recently purchased the following product from Lyft Co. However, you have found that the product malfunctions and does not have the features it boasts about. After using one month, it has already broken and the customers at your gym complain about the machine always malfunctioning. You have paid 50% of the price of the machine and have taken it on an installment basis of MVR 2000 per month. Write a letter to Mr. Andy Marras, Customer Relations Manager at Lyft Co for a solution.
a. Product Name: Total Gym XLS Pilates Machine
b. Features:
i. 400 lb weight capacity for total strength and stability
ii. Padded glideboard with head support
iii. Exercise capability - over 80 exercises
iv. Resistance training with 6 levels
c. Price: MVR 18,000. Flexible payment options available.

Reference no: EM132771968

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