Reference no: EM133177217 , Length: word count:200
PART A - Milestone - Client Report
Write a 1,500-word client report outlining the scope of the project and the empathise and design elements of the design-thinking process.
Ensure you deliver the following In this milestone.
A client report (Section A).
• An in-class presentation (one-on-one with your lecturer);
• A project status report; and
Minutes of meetings and the presentation to your lecturer.
Client Report (Section A)
In developing Section A of your client report, you will draw on the empathise and define elements of the design-thinking methodology The client report (Section A) should comprise the following
A title page. State the subject code and subject name, assignment title, organisation's/client's name, students' names, students' numbers and lecturer's name.
A table of contents. This is mandatory for this assessment. You can create the table of contents using MS Word's auto-generator. Instructions for which can be found here
Introduction: This must include background information on the case study and client/organisation that has been provided to you. It should also state the purpose of the report and what you plan to deliver to your client/organisation (drawing on your Assessment 1, Project Plan). (150 words).
Scope: Clearly identify your project scope in relation to each of the following, the project:
a) goals and objectives;
b) exclusions;
c) constraints;
d) assumptions; and
e) deliverables (importantly, ensure you include what will not be delivered).
(200 words).
Stakeholders: Provide an updated overview of all key stakeholders who have been considered in the report to date, including their roles, level of impact and level of interest. In addition, provide a clear outline of the stakeholders that will need to be managed by the client/organisation should they choose to adopt your recommendations. (150 words).
Please include your stakeholder summary from the Assessment 1-Project Brief. Include any feedback provided in this version
Empathise: The first step in the Stanford Design-Thinking model is to 'empathise'. In your report, you should demonstrate your ability to empathise with and articulate your client's/organisation's needs/requirements through the following:
Customer personas: Develop a minimum of two customer personas that are to be used as the basis for determining the other elements of the 'empathise' stage (200 words). Empathy maps. Complete an empathy map for each customer persona you have developed. This should include how/what the customer persona hears, thinks, says and sees in relation to the client/organisation. In addition, it should state their 'pains' and gains'. (200 words). Research. Conduct research into the customer personas you have developed and what their 'needs are in relation to the client's/organisation's product or service. (200 words). Stakeholder requirements. Clearly define the stakeholder requirements using the MoSCoW. (250 words).
Define: As a team, define the way the customer personas currently interact with the client's/organisation's product or service. This process will allow you to hone in on any gaps or pain points customers may experience and in doing so, clearly define your problem statement.
Complete a customer Journey map using the following framework: Awareness. Consideration, Conversion, loyalty and Advocacy (200 words).
Problem Statement: A clear problem statement is imperative in meeting any clienes/organisation's needs and agreeing on the path forward in a project. Clearly articulate the problem statement that you will be solving in Milestone 2-Client Report (Section B). (100 words).
It is important to note that Milestone 1- Section A is to be included as on appendix in your Milestone 2-Section B Assessment. The completion of a comprehensive Milestone 1-Section A will be essential to your success in Milestone 2-Section B.
Client Report-Section A, Presentation
What is the amount of bond issue costs
: During the year, Hamlet Inc. paid $23,000 to have bond certificates printed and engraved, paid $80,000 in legal fees, What is the amount of bond issue costs
|
Global Finance and Business
: Suppose that the head of Dow Chemical had his way and established Dow's world headquarters on an island outside all state territories.
|
How much is the revenue and profit is recognized
: In 20x1, Johnny Co. enters into a contract to build a house for Bravo Co. for a fixed contract price of Php 4,500,000. How much is the revenue and profit
|
Hr forecasting process
: Using your school as an example, find one trend in each of the areas (economics, globalization, political/legislative, technology, demographic and social/cultur
|
Write a client report outlining the scope of the project
: Write a client report outlining the scope of the project and the empathise and design elements of the design-thinking process.
|
Explain the diagnostic tests
: Create a detailed episodic/focused note about the patient in the case study. Explain the diagnostic tests that will be carried out.
|
Case about the diversity and inclusion
: What are the main take aways from this case about the diversity and inclusion? What is relevant for other companies to take into consideration about this topic?
|
Prepare appropriate journal entry to record patterson income
: Prepare the appropriate journal entry to record patterson's 2013 income taxes. show calculations. What is Patterson's 2013 net income
|
Compute the amount of the taxable gift on the transfer
: Angelina gave a parcel of realty to Julie valued at $193,750 (Angelina purchased the property five years ago for $81,500). Compute the amount of taxable gift
|