Would you like to come in and have a chat

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Reference no: EM133646106

Question: You are required to respond the following scenario:

A parent, Mrinali, has approached you at the office window and is quite upset. Her facial expressions, tone of voice and body gesture suggests she is angry about something. She begins with: "Eshika (her child) is always coming home thirsty. I have told the educators in the room and it is still happening. They say that they offer her the water during the day, but she only drinks a little bit. I want something to be done about it, but no one is helping Eshika!" You respond with: "Mrinali, would you like to come in and have a chat about it in the office? Do you have time?" She agrees and follows you into the office where you are joined by your colleague.

You are aware that Mrinali is from a small village called Bawan Village which is northwest of New Delhi. As a girl, every day she would have to stay up until 3am to ensure the water supply she collected from a well 500 metres away from her home was replenished. Water was extremely hard to access. Mrinali migrated to Australia 3 years ago with her Australian husband and speaks fluent English.

The preschool room always empty the children's drink bottles at the end of the day to water the garden. Each child brings their own drink bottle which is usually a 300ml bottle. Eshika is offered water throughout the day, however she often refuses, only having small 'sips' at a time. The program offers opportunities to learn about the importance of healthy food but does not focus on the importance of water for the body.

Reference no: EM133646106

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