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You are a general manager with a service company. You are hearing comments from your sales group that customers are unhappy with your company. The comments range from poor service, missed assignments, to technical failures. When you ask for specifics, you get a general view of dissatisfaction from your sales group, but not a clear view if there is an issue. You have met with several of your large customers in the past few months, and they have not indicated that there is an issue. If anything, your impression from customers is that things are going well. Your company is growing and there are new customers and some new sales people. Would you investigate customer complaints further? If so, how would you proceed to understand if there is a problem with service?
History has shown that people tend to rebuild in disaster-prone areas. Should governing bodies prevent this from occurring for the sake of the overall safety of the community? Why or why not?
how much weight does this forecasting technique assign to actual observation 6, assuming alpha=0.60?
On the grid systems, gods would hold their sceptres seven squares in front of their center axis, and goddesses would hold their papyrus scepters only six squares in front. What was the reason for this?
You have conducted a zone of tolerance analysis for a local car wash. You find that the length of the reliability and responsiveness boxes are much greater than those of the other three service quality dimensions.
A CEO of an international firm is interested in "mixed" globalized strategy for firm that has small range of more generic products found in mature industry.
Based on the results that follow, do you think that the standard deviation is different from 2?
Carl Jung once said, "Everything that irritates us about others can lead us to an understanding of ourselves."
Marc Brown is a chemical engineer with a graduate degree from MIT. Mr. Brown is African American. He applied for a chemical engineering position with Kincaid Paper Company. Although he was qualified for the job, he was not offered the position. Mr. B..
The net present value of an investment is ________.
What would Interbrew have to do to succeed with Stella in the major urban market closest to where you live?
Manhatten Snooze Pods installs 4 new “Z-time Sleep Pods” to their first city location. Clients can stop by without an appointment on their work breaks for a relaxing snooze or quiet downtown during the work day. Clients who want to use these pods arr..
Discuss your planned execution of the strategy. Discuss how you would use ROI (return on investments) and cost-benefit analysis as part of your business strategy.
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