Would you identify the conflict in this case

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Human Relations

Question 1.) Would you identify the conflict in this case as a values conflict or a difference in attitudes? Explain. I would identify the conflict in this scenario as a values conflict because Jamar values quality over quantity, unlike Charles. Jamar prides himself on having one of the highest-performing crews at the company with the fewest complaints as well as the fewest loss claims (Lamberton et al., 2019, p. 112). However, Charles, the newest manager, is not satisfied and demands that they work faster no matter the loss claims (Lamberton et al., 2019, p. 112). Values are the worth or importance you attach to different factors in your life (Lamberton et al., 2019, p. 92). It is clear that Jamar and Charles have very different values.

Question 2.) If you see this as a values conflict, is it interpersonal, personal versus group, or internal? Explain. What should Jamar do to resolve any conflict in this situation?

Reference no: EM133583269

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