Reference no: EM132603210

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements - Sydney Metro College

Assessment Task 1 Instructions

Provide answers to all of the questions below:

Question 1. Briefly explain the obligations of managers and business owners in regard to work health and safety.

Question 2. Outline at least two Work Health and Safety (WHS) responsibilities of workers whilst at work.

Question 3. Identify and document the title and date of the WHS/OHS Act and Regulation for the state in which you are located.

Question 4. Discuss the purpose of a code of practice and give an example of a code of practice, including its title and key purpose.

Question 5. The Work Health and Safety Regulations 2011 state how to manage risks to health and safety with regard to hazardous manual tasks. List two issues that should be addressed when determining control measures in the workplace.

Question 6. Explain three ways in which hazards can be identified in the workplace.

Question 7. Discuss the process of risk assessment and control in workplace health and safety.

Question 8. Explain the purpose of the hierarchy of control and each of the options available from most effective to least effective. Provide an example for each.

Question 9. List three reasons why it is important to consult with staff when implementing or reviewing WHS procedures and policies in the workplace.

Question 10. List five (5) examples of WHS documentation that should be accessible and available to staff.

Assessment Task 2: Health and Safety Information Project

Task summary
This assessment task requires you to develop three simple health and safety information handouts to be presented to your team at an information and training session. You will also conduct a hazard inspection of the meeting space prior to your presentation, as well as discuss your team's health and safety training needs at the end of the session.

Required
• Computer with Microsoft Office and internet access
• Access to WHS legislation and resources, for example:
https://www.safeworkaustralia.gov.au/sites/SWA
• Printer
• Meeting space
• Pen
• Hazard Inspection Checklist
• Health and Safety Policy and Procedures

Instructions

Carefully read the following:

You have been appointed as the Office Manager of a newly created team of office professionals. The organisation, Office Pro, that you work for is a medium sized company with three departments: accounts and finance; multimedia, design and production; and business administration. Your new team consists of four staff, employed to take care of the office administration. Your role is Office Manager, and it is your responsibility to provide information and training for your staff.
You have decided to conduct a number of information and training sessions with the new staff, with the first one focusing on Health and Safety. To assist with the session, you have decided to develop three information handouts, which you will provide to, and discuss with, the staff.
You would also like to consult with your staff to identify further training needs with regard to Health and Safety as you believe that this is a key area for training for new staff.

Complete the following activities:

Question 1. Develop health and safety information
You are required to develop three health and safety information handouts, which are to be provided to, and discussed with, your team at information and training session about health and safety information.

Read the requirements for each of the handouts below and then conduct research using the Internet to identify the information needed for each of the handouts.

You should also review the organisation's Health and Safety Policy and Procedures provided to you, and reference this as required in your handouts.

The format and style for the handouts are as follows:
• Create clear and concise one (1) page handouts.
• Using simple and clear language that takes into account social and cultural diversity. For, example, use simple English and avoid colloquial language or slang
• Consider race, religion, culture, age and disabilities when referring to any examples.
• Using appropriate sized fonts and present well-formatted, grammatically correct information.
• Ensure that the handouts you create use the same layout, font, colours and style.

You will be required to present the handouts that you have developed at an information and training session in the next part of the assessment task.

Handout 1: Legislation

The purpose of this handout is to clearly and simply explain important information about legislation. Your handout should:
• Explain the purpose of Work Health and Safety/Occupational Health and Safety WHS/OHS legislation, including the function of a WHS/OHS Act, WHS/OHS regulation and Code of Practice.
• Provide an overview of WHS/OHS legislation including name of Act, regulations and examples of code of practice.
• Outline key roles and responsibilities under WHS/OHS legislation.
• Include at least 3 references for further sources of useful information.

Handout 2: Identifying hazards and risk control in the office environment

The purpose of this handout is to provide information about identifying hazards and risk control, and organisational procedures for dealing with hazards in an office environment.

You should briefly explain the process of identifying hazards and risk control and provide 5 common examples of hazards that may occur in an office environment.

Choose one of the common hazards that you have identified and include a simple step-by-step procedure for dealing with that hazard (risk control), using diagrams to illustrate each step where possible.

Your handout should also address and explain the hierarchy of control and how it is to be used in the workplace.

Handout 3: WHS/OHS Consultation

The purpose of this handout is to explain the requirements for WHS/OHS consultation under legislation and to indicate how the business communicates WHS/OHS legislation and consults with staff as indicated in the organisation's health and safety policy and procedure.

You should also explain why it is important for a business to conduct WHS/OHS communication and consultation.

Question 2. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment, and seek their feedback and approval to move forward with the project.
Attach your three handouts to the email.

Your assessor will send you a return email advising you of the date and time of the meeting, as well as the number of people who will attend the meeting.
You will need to print a copy of each handout for the number of people attending the meeting.

Question 3. Conduct a hazard inspection
Prior to the meeting, assume you are required to conduct a hazard inspection of the meeting space using the Hazard Identification Checklist provided to you.
Your assessor will set up the room such that there will be at least two hazards for identification.
Complete the checklist in full using a pen.
You will also be required to record recommended corrective actions as well as future risk control measures.
Hand this checklist to your assessor before you start the meeting.
You will be assessed on whether you have correctly identified the hazards and suitable corrective actions and risk control measures.

Question 4. Conduct the meeting
At the meeting, complete all of the following activities:
• Commence the meeting and explain the purpose of the meeting to staff.
• Provide a copy of the handout to each person attending the meeting.
• Go through each of the handouts with staff and offer the opportunity to ask questions.
• Answer questions clearly and concisely.
• Ask staff members about their WHS training requirements.

During the meeting, you are required to demonstrate effective interpersonal and communication skills including:
• Speaking clearly and concisely
• Using effective non-verbal communication skills to encourage audience interest
• Responding to questions
• Asking questions to seek feedback
• Use of active listening techniques to confirm and clarify understanding.

Your assessor will observe you conducting the meeting, and you will also be assessed on your skills in building trust and confidence with your team.

Question 5. Write a meeting report.
The next part of the assessment requires you to follow up from meeting, and conduct research about health and safety training to meet the identified needs of staff. The report should be approximately one page, be clear and concise and professionally presented.

Your short report should include:

a. Summary of the training needs identified at the meeting.

b. The range of formal and informal options for meeting health and safety training needs.

c. Research and describe at least one external training opportunity. Include details of dates, times and costs and the benefits of completing this training.

Question 6. Send an email to your team (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
Assume that your Manager has agreed to the external training opportunity you have identified.
The email text should introduce and summarise the contents of the attachment, and outline the training that they will be required to participate in, including the purpose and benefits of the training and associated details such as when, where and duration.

Assessment Task 3: WHS/OHS Case Studies

Task summary
• Students need to answer all of the case study questions correctly.
• Answers must be word processed and sent to your assessor as an email attachment.

Required
• Computer with Microsoft Office and internet access
• Access to the internet
• Team Hazard Report
• Register of Injuries Template

 Instructions

Case Study 1: Hazard Reports

David Santos is the Manager of ABC Company and undertakes a monthly WHS review of work areas, using Team Hazard Reports. David analyses the data and identifies any hazards that are of immediate or foreseeable concern to report to the CEO of the company. Read the completed Team Hazard Report and answer the following questions.

Question 1. What dangers are presented by the hazards identified in the Team Hazard Report?

Question 2. For each of the hazards, what risk control procedures would you put in place according to the hierarchy of control?

Question 3. Why is it important to ensure that hazard reports are promptly actioned?

Question 4. You have been allocated some money for WHS training, according to the information written in the Hazard Report from Andrew, what further training can you identify is required?

Question 5. The following month, David receives another team report that identifies that, while signs have been placed up around the office about effective manual handling procedures, one staff member has been off work for 2 days each week during the last month because of a bad back from lifting.
What should David do?
What kind of changes could David make to the existing risk controls to ensure that manual handling injuries are eliminated or drastically reduced?

Question 6. Fill out the Register of Injuries for the staff member who has hurt her back. As indicated on the team hazard record, the person's name is Debbie (her surname is Smiles).

Use the Register of Injuries Template to guide your work. Feel free to enter information that you make up about the incident.

If you have been involved in a similar incident, fill out the form to cover this.

Case Study 2: WHS/OHS Records

ABC Company has offices in a number of cities around the country. The office in Melbourne has kept a record of incidents relating to hazards reported. Following is some data collected from their work records over a five-month period. Study the chart below and answer the questions that follow:

Question 7. Looking at the chart above, which health and safety issue do you consider the most important to address? Why?

Question 8. What risk controls would you change or put in place in regard to the health and safety issue that you have identified?

Question 9. The Manager of the Melbourne office finds out from a staff member that bullying may have contributed to the fairly high levels of stress leave and absenteeism? Why is bullying a health and safety issue? What should the Manager do?

Attachment:- Implement and monitor WHS policies.rar