Workforce mirrors the diversity of its customers

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Strategic Management, A Competitive Advantage Approach: Concepts, 16th edition

An excerpt from your text (p. 229) states, "An organization can perhaps be most effective when its workforce mirrors the diversity of its customers."

Do you agree with this statement? Why or why not? What would be an exception to your answer?

When your authors' use the word 'effective', what do you believe that means? Explain.

Reference no: EM131156403

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