Work well after happening initial service failure

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Reference no: EM132245722

1. What experience do you have in team leadership? How would you describe your leadership style and how has it contributed to the success of the project/department? Talk through how you impacted the careers of the staff you mentored.

2. Give an example of a service recovery that do not work well after happening an initial service failure. Explain why it did not work and what you think would be a better way to recover from service failure.

Reference no: EM132245722

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