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1. CRM practitioners are concerned with the following three key performance indicators (KPIs) for customer acquisition activities: 1. How many customers are acquired? 2.What is the cost per acquired customer? 3. What is the value of the acquired customer over the longer term? Why would these three performances be a concern for CRM practitioners? Why?
2. (Balancing Incremental and Radical Innovation)
Pepsi have done a wonderful job of incorporating design principles into their organization, not just to redesign products but also to look at systems, processes and workflow. What is the dark side of Pepsi design thinking? What does it create in terms of unintended problems for the firm?
How do politics affect the success of a fire officer? Is it possible to make decisions without regard to their political impact on the department?
For each of McDonald’s’s major competitors (Wendy’s, Burger King, Taco Bell and Subway, describe one strength and one weakness relative to McDonald’s. In other words, what is one strength that makes them a strong competitor against McDonald’s, and on..
What does the SWOT analysis tell us about the competitive position of on organisation with the industry as a whole? Give example to support your argument
The Shady Farm Milk Company can process milk at a fixed rate of 6600 gallons/hour. how many gallons of milk are in the queue to be processed?
Submit a well written (use writing tutorial if necessary), strongly supported staffing plan. All formats should be easy to follow, logical and comprehendible.
Explain the organizational and individual purposes for expatriation. Why do these need to be incorporated as part of a strategic approach to managing global assignments?
Evaluate different operations management principles and techniques that can make businesses more profitable today. Select one service company of your choice and discuss operations management challenges the company is facing.
Find the target inventory.
The US economy is clearly a lot better than the collapse in 2008. The big three automakers are actually all profitable. The Maryland state budgets are dismal but you can see the growth in terms of new construction all over the state, both residential..
Pedestrian suffers $75,000 in medical expenses. Is Company liable for these damages? Explain.
The softball pitching machine and the hardball machine make up the entire product line.
As an operation or performance management what are some approaches to improving productivity in a healthcare department position
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