With multiple departments arranged by resource type

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1. With multiple departments arranged by resource type, conventional general hospitals are _____. The routes by which patients flow though departments are highly variable and depend on the condition for which a patient is being treated. However, at the beginning of cold and flu season, a hospital designates an area only for flu shots. There are four stations in the area for flu shots: registration, blood pressure check, shot administration, and debriefing. All patients flow through the four stations in the same order. This type of process most closely resembles a(n) ____.

a. job shops; unpaced line

b. continuous flow processes; machine-paced line

c. unpaced lines; machine-paced line

d. job shops; batch flow process

2. Reliance on human judgment and expertise becomes ______ efficient when the degree of proceduralization of a process is _____.

a. least; high

b. least; low

c. least; medium

d. most; medium

Reference no: EM131723347

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