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Wide range of crm software solutions

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Reference no: EM132970751

There is a wide range of CRM software solutions available, popular brands Salesforce CRM

Explain the answers below related to salesforce CRM:-

  • and the key features of Salesforce CRM
  • Benefits of customer interaction of salesforce and how your CRM solution focuses on customer retention?
  • Why is it important to maintain ongoing communication with customers of salesforce CRM? How does the CRM solution you have chosen to help to do?
  • How does the CRM solutions you have researched help provide current information about customers? In your response consider both contacting the customer and understanding their purchase habits?
  • How does the CRM system maintain records of customer interaction? Give at least three examples of how an organisation can use this information?

Reference no: EM132970751

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