Reference no: EM133264474
Assignment - COVID And Employee Engagement Case Study
1. Answer the following question with 250 words:
Because of the pessures of COVID19, your clinic has experienced a spike in the amount of work that needs to be done. You are understaffed and your employees are overworked and burned out. You fear losing more employees and you're exploring ways to ensure that you manage your operation well during this difficult time. How do you acknowledge your employees' committment and hard work while creating a work environment that allows your employees to address the need to rest and disconnect? In your answer be sure to explain how you could accomplish your goal with limited resources and an increased workload for everyone. Be creative and think outside the box. End your post with a question to your classmates.
2. According to this case:
Hanson Rehabilitation Hospital is a 40-bed short-stay, residential treatment center spe-cially designed and staffed to provide care for individuals rehabbing from hip replace-ment surgery. A hospital of this nature must have a caring, engaged staff dedicated to providing excellent care and high levels of customer service. Management, recog-nizing the correlation between satisfied employees and satisfied patients, routinely conducts employee satisfaction surveys.At a recent management team meet-ing, the hospital's CEO discussed the upcoming employee survey and asked each team member what they had done in their respective departments to improve the satisfaction scores of their employees since the last survey. The director of physi-cal therapy indicated that he had insti-tuted a recognition program that entailed surveying the patients on a weekly basis and asking them about the therapists that provided therapy for them. The thera-pists that received the most compliments received a thank-you note and coffee shop gift card, plus were acknowledged at the departmental staff meetings. The director felt that the employees were really moti-vated by this program; and those that had received the recognition were very proud of the accomplishment.
Answer the following questions
1. What is the value of routinely conducting employee engagement surveys?
2. Why would the director of physical therapy's recognition program potentially improve the departmental employee engagement survey scores?
How will be beneficial for improving business processes
: Having undertaken Business Process Re-engineering, GBI would like to equip and assist it's process managers in further understanding and optimizing processes.
|
What is the percentage change in the bonds price
: FIN 752 William Paterson University What is the percentage change in the bond's price by the duration only formula? (sample answer: 2.25% or -2.25%)
|
Case study-unionizing amazon
: Please read through the following article, and watch the corresponding video (link below), and come to class prepared to discuss the questions listed after the
|
What industries you should invest
: COMM 2202 Dalhousie University What industries you should invest if you make decisions solely based on business cycle dates? Explain
|
Why would director of physical therapy recognition program
: Why would the director of physical therapy's recognition program potentially improve the departmental employee engagement survey scores
|
Elements of persuasive communication
: Demonstrate understanding of case analysis and the elements of persuasive communication.
|
Review the factors that limit the internal validity of study
: Review factors that limit the internal validity of a study (history, maturation, testing, instrumentation, statistical regression, selection bias and attrition)
|
Eroding legitimacy of the arab state system
: Who is more to blame for the eroding legitimacy of the Arab state system? External powers, such as Great Britain and France or the U.S. and Soviet Union, or reg
|
What is sense of the prophet warnings
: What is your sense of the Prophet's warnings? Give some examples of what they are warning and what kind of behavior is the cause of God's punishment?
|