Why were smes slow to adopt erp software

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1. Assume that you are the owner of a small bicycle sales and repair shop serving hundreds of customers in your area. Identify the kinds of customer information you would like your CRM system to capture. How might this information be used to provide better service or increase revenue? Identify where or how you might capture this data.

2. Briefly describe the hosted software model for enterprise software and discuss its primary appeal for SMEs.

3. Why were SMEs slow to adopt ERP software? What changed to make ERP software more attractive to SMEs?

Reference no: EM131253746

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