Why toyota used training to avoid the same pitfalls

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Question: research Toyota's recalls in 2010 and then answer the question: If Toyota's training was more effective, would the recalls have happened to the extent they did? What if Toyota had documented the training which all employees underwent, would that have made a positive or negative impact? Do you think Toyota used training and documentation to avoid the same pitfalls? Why or why not?

Reference no: EM133298600

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