Why should a customer always be viewed as being right

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Reference no: EM133725119

Propose and argument for both sides of this Services discussion... (use quotes from the articles)

Question 1. Why should a customer always be viewed as being right?

Question 2. Why should we not consider that a customer is not always right?

Question 3. What can social media and customers' postings have on a service's reputation? What should a service do?

Reference no: EM133725119

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