Why shakufa felt uncomfortable and advise peter to apologise

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Reference no: EM133760986

Script: Shakufa a Middle Eastern female came to visit a relative in your facility. Your male co-worker Peter tried to greet female client Shakufa by warmly shaking her hand. Shakufa refused to shake Peter's hand and looks uncomfortable. Peter also looks offended. You have observed this exchange.

Your task is to clear the misunderstanding and smooth the situation. When you have a chance, have a quiet word with Peter. Explain to Peter why Shakufa felt uncomfortable and advise Peter to apologise at the earliest opportunity. Discuss methods by which Peter can apologise.

Reference no: EM133760986

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