Why rewards-other than money can influence employee behavior

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1. Spiegel purchased a jar of face cream from Saks 34th Street. The carton and the jar stated that the cream was chemically pure and absolutely safe. However, when Spiegel used the cream on her hands, it caused a severe skin rash. Which of the following statements in this case is true?

The statements on the carton and the jar constituted an express warranty.

The statements on the carton and the jar constituted “puffing” and were not a warranty.

Since the jar specifically stated it was face cream, the company could made no warranty about use on hands.

Skin creams are so commonly known to be defective or fraudulent that no warranty can exist.

Explain how ethical consideration play a part in the supervisor’s decision making process as stated in the textbook.

2. Explain why rewards, other than money, can influence employee behavior. Are you currently receiving rewards or have received rewards that have added value to your position within the organization? If so, what types of rewards were received and how did that impact your behavior?

Reference no: EM132183238

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