Why patients are complaining about poor temperatures

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Question: The facility you are working for conducts patient satisfaction surveys routinely and reports them quarterly. This quarter was the 3rd quarter that the overall score has decreased. After reviewing the surveys it is clear that the scores are being brought down due to the responses about the questions that asks about the temperature of the food.

Provide 3 barriers as to why patients are complaining about poor temperatures of their food. (Example: trays sit too long before reaching the patient (yes you can use this as a barrier))

For your 3 barriers describe what data you can collect to measure so you can find where you need to improve (Think about pre and post data)

Provide 3 possible changes that can be used in an effort to increase your scores for temperature of food.

Reference no: EM133531572

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