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1. Explain why many service companies claim to be more customer-centric?
2. Budi as top management in XYZ company. In recent years the company has invested in developing and implementing a series of automations to provide support service staff. Help Budi, how to find out whether service automation has been successful or has not been able to keep up with the investment costs that have been incurred. (Weight 20)
3. What are the things that the company must pay attention to in determining vendors / partners for e-CRM implementation purposes, as well as how the company selects / hires these vendors and partners? (Weight 20)
Which strategic sourcing initiative is the most impactful? Explain your position.
Explore the Web for the latest World Internet Users Population Stats for 2019 comparing at least 4 regions
Using Harvard Business Review, The Economist, The New York Times, or the Wall Street Journal, find 1 article published in the current semester (Spring 2017) on a topic relevant to your marketing class. Write a summary of this article and explain h..
Please research and identify, which is the industrial award which regulates the hours and the condition of work for the hospitality industry?
Discuss how the WBS is useful in risk identification.
What is the path between 0 and 5? What is the weight of the path between 0 and 5?
What are the differences between a requested performance analysis and a non requested performance analysis when it comes to the design and planning phases.
Describe a current news story/event which demonstrates one of the First Amendment or other speech issues
Describe in examples instances of the human implications of a major organizational change. Analyze the critical success factors for organizational change from the perspective of managing people
Are the human resources approach more appropriate for some kinds of jobs and organizations than others? Why or why not? Can human resources principles be adapted for a variety of workplaces?
1. In a workplace with a diverse workforce, how could an English-only rule create lower morale, poorer communication, and lower productivity. Explain and provide example(s).
Distinguish between ethical and legal principles and practices and describe your concept of ethical behavior as it relates to purchasing and supply management function.
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