Why is your number nine of least importance

Assignment Help Operation Management
Reference no: EM131873489

Article : The 9 Principles of Quality Customer Service  by Lyndsay Swinton

Read the article;

Rank the principles presented in the order you feel is best, ranking them in order from 1 (being most important) to 9 (least important).

Share your rationale with the class. Why is your number one of utmost importance in your opinion?

Why is your number nine of least importance?

What is your basis for coming to this conclusion?

Once you have your list, define service and define hospitality. Then describe how different principles relate to either service or hospitality.

Minimum 250 words APA format with at least 1 source. NO PLAGIARISM.

Reference no: EM131873489

Questions Cloud

Hurricane katrina and rodney king case : What do reasonably scholarly sources say about Hurricane Katrina and/or the Rodney King case? 250 word please
Between jfk and nixon : If you were a 30-something suburbanite with two kids in 1960, which candidate would appeal to you? Why?
Explain what the social and cultural implications : Explain what the social and cultural implications are of the Song and Ming civil service/imperial service examination system in China.
Define what an emerging market is from a global perspective : Define what an emerging market is from a domestic perspective. Define what an emerging market is from a global perspective.
Why is your number nine of least importance : Rank the principles presented in the order you feel is best, ranking them in order from 1 (being most important) to 9 (least important).
Describe family immigrant experience : If you cannot describe your family's immigrant experience, then describe the immigrant experience of someone that you know."
Discuss fundamental drivers for establishing a new venture : Discuss at least (3) fundamental drivers for establishing a new venture then share two (2) common sources that provide the ideas for these business.
Explore what does a successful domestic sourcing plan entail : Explore What does a successful domestic sourcing plan entail? Explain how you as an Emerging Leader will implement a successful domestic sourcing plan.
How can prove troublesome for international marketers : Select a country in the Middle East and one in the African continent. Research and present at least two legal roadblocks in each country that could prove.

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd