Reference no: EM133194657 , Length: Word Count: 2 Pages

Assignment - Healthcare Delivery System Quality Improvement Plan Paper

Assignment Overview - Assessing the quality of care is not new in health care. The rapid growth of the managed-care industry in the U.S. has led to a variety of definitions and perceptions of quality (Cowing, Davino-Ramaya, Ramaya, & Szmerekovsky, 2009). Today, several well-established agencies and organizations address improving health care quality and patient safety through a process known as continuous quality improvement (Cowing, Davino-Ramaya, Ramaya, & Szmerekovsky, 2009).

To fully understand relevant performance measures in the health care industry, it is essential to consider each of the three key players in the service triad: the health care organization, the clinician (team of physicians, nurses, medical assistants, and office staff), and the patient. Each of these three entities has a unique, but interrelated, perspective on the needs associated with health care performance (Cowing, Davino-Ramaya, Ramaya, & Szmerekovsky, 2009).

Healthcare Delivery System Goals

According to Buchbinder & Shanks (2017), sustainable and effective healthcare systems work to balance these three goals:

1. Appropriate access to necessary healthcare services.

2. Assurance of quality workforce, services, and institutions.

3. Acceptable cost to society.

Why is Quality Improvement Important to Healthcare?

Better monitoring and assessment of performance and using findings to guide improvement activities.

Applying organizational strategies, methods, and tools for continued quality improvement.

Identifying and analyzing problems and generating solutions.