Why is process thinking important in operations management

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Reference no: EM131677144

1. Why is process thinking important in operations management? Thinking of yourself as an "operations manager" for your education, how could process thinking improve your performance as a student?

2. Explain how the customer benefit package is enhanced from the customer's viewpoint by adding digital content to a physical good such as an automobile, cell phone, or appliance? Exactly how is value increased?

Reference no: EM131677144

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