Why is it sometimes advantageous to benchmark performance

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Case Study: A purchasing and supply chain performance measurement and management system should directly support corporate goals and objectives. A measurement system that directs behavior and activity away from those goals and objectives is counterproductive and can cause greater harm than good.

Questions:

  1. Effective performance measurement systems have certain characteristics. Select three characteristics and discuss why a measure should possess that characteristic.
  2. Why is it sometimes advantageous to benchmark performance against a non-competitor?

 

Reference no: EM133448975

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