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Why is it important for physician to know about complaint

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Reference no: EM133607765

Question: Mrs. Olsen calls complaining about the care that she has received and the fact that you, the medical assistant, will not give her the results of her laboratory tests or tell her what the physician thinks is wrong with her. How do you handle this call, and why is it important for the physician to know about the complaint?

Reference no: EM133607765

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