Why is important that a leader understands the culture

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Reference no: EM132887223 , Length: word count: 500

Question 1: Think of a time when you were exposed to a new culture different from the culture you were familiar with: What are 2 things you found confusing at first but became familiar with as you learned about the new culture?

Question 2: According to Jeff Toister (2017) in The Service Culture Handbook: Why is it important that a leader understands the culture of a group, or company?

Reference no: EM132887223

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