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1. Explain Joe Girard’s Law of 250 in your own words, and give examples from your own life.
2. Why is customer service an extension of marketing?
3. Give three reasons why you think it is important to keep collecting market research even after you have opened your business.
4. What sources of information can you use to develop a customer profile?
5. List three ways you intend to provide superior customer service.
You want to research whether students at NJIT take notes on their laptops during classes or actually surf the Internet. List two ways you might go about researching this topic. Briefly describe the advantages and limitations of each approach.
Describe the five processes of the SCOR (Supply-Chain Operations Reference) model; Plan, Source, Make, Deliver, Return, and Enable. Describe how the top three levels of the SCOR model apply to your current or previous employer's supply chain.
It is given which the total weight of 8 boxes chosen at random follows a normal distribution with a mean of 820 kg also a standard deviation of 140 kg. Illustrate what is the probability which the total weight of 8 boxes exceeds 880 kg.
Explain what you know about knowledge management,
"Melinda," bellowed Toran, "I've got a problem and you've got to solve it. I can't get people in this plant to work together as a team. As if I don't have enough trouble with the competition and delinquent accounts, now I have to put up with running ..
Perhaps some have found themselves in circumstances in which they have been micromanaged and thus have gained some firsthand understanding of it.
Describe what an interaction means for a 2x2 factorial design. Give an example of an outcome where there could be an interaction and describe the interaction between two variables.
Explain the importance of Mintzerg's structural archetypes? How did these categories have implications for innovation management? How does Mintzberg's models provide information about which firms are likely to fail?
What are some other companies that sell their products mostly this way? What are some of the advantages and disadvantages of the direct selling method?
Argue that increased product choices, from the perspective of Malcomb Gladwell, makes consumers more happy (hence Barry Schwartz’ argument that increased product choices makes consumers less happy is not correct). What are the implications for consum..
Analyze the attractions of South Carolina. Using the content, draw conclusions about the focus of the DMO’s efforts. For example, every state has a travel guide and other items to facilitate travel to the particular state geared toward the individual..
What is sensitivity to environmental concerns of Google for Qualitative considerations
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