Why is control important to customer interactions

Assignment Help Operation Management
Reference no: EM132869093

1. The practice is called "sweethearting." It is when cashiers use subtle tricks to pass free goods to friends, doing things such as concealing the bar code, slipping an item behind the scanner, passing two items at a time but only charging for one. It is impossible for even the most watchful human eyes to keep it from happening. Therefore, retailers are using technology to block it. Surveillance cameras are used to record and study cashiers staffing checkout lines. What do you think? Is surveillance less invasive when it is a computer watching instead of a human? How could organizations make sure they are monitoring employees' work activities ethically?

2. "Every individual employee in an organization plays a role in controlling work activities." Do you agree with this statement, or do you think control is something that only managers are response for? Explain.

3. Why is control important to customer interactions?

Reference no: EM132869093

Questions Cloud

Osha machine guarding standards in workplace : Discuss some of the problems that might be encountered when implementing OSHA's machine guarding standards in the workplace.
What amount of gain on the disposal should be recorded : What amount of gain on the disposal should be recorded in 2020? A Full year depreciation is taken in the year of acquisition. The straight line method is used.
Calculate bad debt expense : At the end of 2021, estimate that uncollectible accounts total 20% of ending accounts receivable. Calculate bad debt expense
Determine if fly away corporation should lease or purchase : Determine if Fly Away Corporation should lease or purchase the machine and why. You can use an Excel spreadsheet or calculator to help
Why is control important to customer interactions : Why is control important to customer interactions? Every individual employee in an organization plays a role in controlling work activities.
NRSG372 Chronic Illness and Disability Assignment : NRSG372 Chronic Illness and Disability Assignment Help and Solution, Australian Catholic University - Assessment Writing Service
Show all journal entries for the sales and the warranty : The company sold 300 pieces of equipment for an average sales price of $800. Show all journal entries for the sales and the warranty
What is the npv of waiting and investing? tomorrow : Verify that the hurdle rate rule of thumb gives the correct time to invest in this case. What is the NPV of waiting and investing? tomorrow?
Components of financial reporting system : Describe the meaning and the components of a financial reporting system. Explain the similarities and differences of the two budgets

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd