Why have starbucks customer satisfaction scores declined

Assignment Help Management Theories

Reference no: EM131823623

Question: 1. What are the main differences between Starbucks' established customers and their newer ones?

2. Why have Starbucks' customer satisfaction scores declined?

3. Has the company's service declined, or should they measure "satisfaction" differently?

The response must be typed, single spaced, must be in times new roman font (size 12) and must follow the APA format.

Reference no: EM131823623

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