Reference no: EM132776074

BSBLED805 Plan and implement a mentoring program

Assessment Task 1:

QUESTION 1 Why does organisations implement mentoring programs? Answer in 200-250 words.

QUESTION 2 Explain the benefits of mentoring within a company. Answer in 250-300 words.

QUESTION 3 What are the principles to be followed while designing an effective mentoring program in organisations? Answer in 250-300 words.

QUESTION 4 Explain the roles and responsibilities of a mentor and a mentee in a mentoring program. Answer in 350-450 words.

QUESTION 5 What criteria can be used to screen and match mentors and mentee? Answer in 100-150 words.

QUESTION 6 How can resource requirements vary according to the mentoring program mode? Answer in 150-200 words.

QUESTION 7 Research on data collection and reporting techniques of mentoring program in different organisations and explain the process for any one (1) organisation. Answer in 300-400 words.

QUESTION 8 Explain the methods for evaluating and reporting on mentoring programs. Answer in 200-250 words.

QUESTION 9 List any six (6) legislations and six (6) organisational policies relevant to planning and implementing a mentoring program.

QUESTION 10 Explain the recruitment and selection strategies for selecting mentors and mentee for a mentoring program. Answer in 200-250 words.

Assessment Task 2: Practical Assessment Task- Plan and support a mentoring program

TASK SUMMARY:
The student will plan a mentoring program and develop appropriate and resources to support the program effectively. They will be required to refer the given case study to complete this task.

Task briefing
In this task, you are required to prepare a report on planning and developing a mentoring program for the given case study. The program should develop and use tools that enhance both learning and the phased relationship, and meets the mentee's learning needs. This task is to be done in following two (2) parts:
1) Part A- Plan mentoring program
2) Part B- Develop tools and materials to support mentoring program

Case Study - Organisation: Chartered Institute for Personnel and Development

Background: The Chartered Institute for Personnel and Development (CIPD) is the representative body for the HR and training profession in the UK. It has 140,000 members in the UK and across the world. CMI has supported the CIPD in recent years with two programme: one for new entrants to the HR profession, either taking or having recently taken their professional qualification; and one for aspiring HR directors.

Project description: The career development mentoring programme, delivered with Coach Mentoring (our CMI UK partner) aims to support CIPD members.

At the end of 2014, the CIPD wanted to launch a pilot mentoring programme with a view to supporting their career development offering. The programme's objectives were to support CIPD members in:

• Gaining their first role in HR

• Making a transition in their next role to another area of HR

• Gaining a promotion in HR role

The requirements were to run the scheme virtually to enable a broad access and to gather feedback and evaluation data with a view to rolling out the programme to more members.

The key areas where Coach Mentoring supported the CIPD were in:

• Initial support to scope out the programme to meet the needs of the Careers Service

• Interactive virtual training and supervision via WebEx for mentors and mentees

• Matching of all pairs (50 to date)

• Evaluation of the programme using both questionnaires and qualitative interviews and the preparation of an evaluation report

Feedback from the pilot was that all mentors would take part again as well as most of the mentees, and everyone would recommend the programme to their colleagues. There was also much useful data, which influenced the roll out of further mentoring within the CIPD Careers Service. This virtual programme is rolled out on an annual basis with over 90 mentoring pairs in 2017.

The aspiring directors programme had been a recommendation from CMI over several years. The transition from senior HR practitioner to HR director is complex and demanding. It is very difficult for someone, who has been managing a department within HR to prepare for a role that requires them to adopt a more strategic role as one of the leadership team. The pilot for the programme involved a marketing campaign, to recruit both mentors (highly experienced current HR directors) and mentees (senior professionals nominated by their own HR director as having the intention and ability to move into an HR director role within two years). Participants were matched from different sectors, to provide a breadth of learning.

Both mentors and mentees attended initial training, plus a follow up event to consolidate learning. We also provided webinar-based group supervision and access to other resources. In designing the programme, we took account of the special nature of mentoring potential directors - mentors were encouraged to reflect upon and share their thoughts around what was or would have been most helpful to them, in making this transition. Issues of especial importance were developing the mindset of a director and learning how to let go of operational responsibilities. Feedback from participants was that the programme had been both valuable and enjoyable for both mentors and mentees.

Part A -Plan mentoring program

Scenario: Assume that you are mentoring co-ordinator from the Coach Mentoring and have been nominated to plan and implement the mentoring program at CIPD. You have decided to meet the top management of CIPD to understand their perspective before planning the mentoring program.

Steps to complete the Practical Assessment Task:

TSK2.1. Discuss with the stakeholders, seek their input and understand their perspective on the following points:
• Benefits and need for the mentoring program
• Purpose and objectives of the mentoring program
• Mentoring program outcomes
• Management and support structure
• Methods and resources to achieve designated outcomes
• Mentor and mentee selection process

Provide:
• Minutes of the meeting including:
o Name and position of personnel involved
o Date of meeting
o Points discussed in the meeting
o Signature of attendees

Part B - Develop tools and materials to support mentoring program

This assessment task requires you to support the mentoring program by developing required tools, establishing criteria, rules and procedures appropriate to the mentoring program modes and methods.

Instructions to students:

1. This task is in continuation to the Part-A of this assessment task.

2. This task is an individual work exercise.

3. You are required to use the information from the given case study and other reference material to develop tools and materials to support mentoring program.

4. You must prepare a report covering the given criteria.

5. The word-limit for the report is 1200-1500 words.

TSK2.2. With the information gathered above, develop a mentoring program plan including details on:
o administration
o amount of material support
o anticipated outcomes
o content and resources
o program design principles
o facilities and location
o mentee's learning style
o mentor's skills
o method or mode of interaction (i.e. physical or electronic)
o omissions
o scope
o reporting requirements
o roles and responsibilities for key individuals (mentors, mentees, program coordinator, steering committees)
o workplace application
o time lines
o relevant management structures and any additional support requirement
o mentoring program modes, methods and resources required to report mentoring program outcomes
TSK2.3. List the tools and resources required for mentoring program modes and methods
TSK2.4. Establish the selection criteria, procedures and tools for selecting the mentor and mentee. Also identify their key accountabilities and responsibilities
TSK2.5. Establish outcome recording and data collation methods for the mentor-mentee relationship.

Assessment Task 3: Practical Assessment Task- Co-ordinate relationships and evaluate mentoring program

TASK SUMMARY:
The student will co-ordinate relationships between mentor and mentee, perform record-keeping and evaluate the success of mentoring program. They will then identify the improvement opportunities for future mentoring program.

Task brief
This assessment has been developed to assist you in identifying the implementation strategies of the mentoring program. You are required to promote teamwork and match mentors with mentees, considering cultural diversity and other differences. You are then required to perform record-keeping and evaluate the mentoring program against the desired outcomes. This task is to be done in following two (2) parts:
1) Part A- Coordinate mentor and mentee relationships
2) Part B- Evaluate mentoring program

Part A - Co-ordinate mentor and mentee relationships
Steps to complete role play on co-ordinating mentor and mentee relationships:

TSK3.1. Introduce the mentors and mentees and induct them into the mentoring program
TSK3.2. Ensure that mentors and mentees discuss the plans for personal growth and focus on the key areas of CIPD, which included:
TSK3.1. • Gaining their first role in HR
TSK3.2. • Making a transition in their next role to another area of HR

TSK3.3. • Gaining a promotion in HR role
TSK3.3. You must guide the program and co-ordinate relationships between mentor and mentee, ensuring:
• Mutual trust, rapport and a sense of team working
• Communications considering cultural differences and diversity

Part B - Evaluate mentoring program
This assessment has been developed to assist you in reporting processes and procedures, evaluate mentoring program and specify improvement opportunities.

Instructions to students:

1. This task is in continuation to Part A of this task and must be done in relation to the given case study and previous assessment tasks

2. This task is an individual work exercise

3. You must prepare a report covering the given criteria

4. Word-limit for the report is 500-800 words.
Steps to complete Part B of the Practical Assessment Task:

TSK3.4. Use the identified reporting procedure and complete the mentoring record-keeping and reporting requirements
TSK3.5. Prepare an evaluation report of the mentoring program against agreed outcomes
TSK3.6. List the opportunities for improvement when conducting mentoring programs in the future

Attachment:- Assessment Tasks 1 2 3.rar