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Why do some business disagree with this statement

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Reference no: EM132381555

"Each customer has value, but not all customers' value are equal; businesses must rank customers with respect to their value and treat customers accordingly".

  1. Why do some business disagree with this statement?
  2. How do you explain the logic behind this statement and how quality is defined for different segments of customers?

Reference no: EM132381555

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