Why did the cross-selling scandal happen at wells fargo

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Reference no: EM133313149

Case study "Wells Fargo: Can It Come Back?" on pages 390-394 in Managing Business Ethics: Making Ethical Decisions 1st edition by Alfred A. Marcus (Author), Timothy J. Hargrave (Author)

Question 1: Answer the following questions:

Why did the cross-selling scandal happen at Wells Fargo?
How did social pressures and organizational factors influence individual employees' actions?
What should Wells Fargo do next?

Question 2: Using the Weight-of-Reasons framework answer the following:

What is the issue?
What are the facts?
What are the options?
What are the consequences?
Which stakeholders should it prioritize in assessing the consequences?
What principles should the bank apply?
What actions should it take in the short term?
What actions should it take in the long term?
What will it take for Wells Fargo to build an ethical organization?

Reference no: EM133313149

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